Accepted Payment Methods
We accept Visa and Mastercard, as well as payment by check or money order. All payment information is protected by a secure SSL encrypted connection.
Redeeming Gift Certificates
To redeem a gift certificate you can place your order and then select "Gift Certificate" as your payment method during the check out. You can mail a check if the order exceeds the gift certificate value or we will issue you a credit for any amount less than the value of the gift certificate.
Telephone Orders
If you prefer to place your order by phone you are welcome to call us at (831) 722-9952. We are on the west coast.
Plant Shipping Dates
During the check out you will enter your preferred date. We strongly recommend you select a date that is after your last frost date unless you have a greenhouse or other protection. It is best to select a date closest to the time you will actually be planting your dahlias into the garden or pots. Dahlias can be planted from April-June in most parts of the country.
Scheduled Plant Shipping Dates for 2009 Season:
March 16 - This date is now closed
March 30 - This date is now closed
April 6 - This date is now closed
April 13 - This date is now closed
April 20 -This date is now closed
April 27 -This date is now closed
May 4 -This date is now closed
May 11 -This date is now closed
May 18 - This date is now closed
May 26 -This date is now closed
Orders are sent out on Mondays and arrive in the West on Tuesday or Wednesday; the Central U.S. on Wednesday or Thursday; and the East on Thursday.
For earlier orders to the South contact us at (831) 722-9952 or cgdahlias@yahoo.com to check for availability.
Plant Shipping Method & Costs
Orders are shipped via the U.S. Postal Service Priority Mail from your regular mail carrier. You don't need to be home or to sign for the delivery - however, you must be able to open the package and handle the plants the evening they arrive.
The minimum shipping cost is $9.50. Orders that exceed this will be calculated based on actual weight. Most orders of 15-20 dahlias will cost in the range of $9.50-$11.00 for shipping. These are live plants so we go to extra lengths to insure safe arrival.
Minimum Plant Orders
The minimum plant order that we can accept is $30.00, not including tax or shipping. The minimum does not apply to book or Dahlia Seed orders.
Book Orders
Books are shipped all year, separately from plants. They are shipped immediately upon receipt of credit card orders or after your check has cleared our bank. There is no minimum order for books.
Discounts
We will give you a 10% discount on plant orders over $150.00, not including tax or shipping. This is automatically calculated during the check out. Gift Certificates, Collections, Dahlia Seed, and books are not discounted.
We routinely ship an "extra" plant for every 10 plants ordered. This will be something something similar to the original order.
Substitutions/Refunds
We rarely fall short of meeting orders. We've met 95% of orders over the last three years. However, during the order process you will be asked if you will allow substitution and to offer some suggestions. If so we are very generous and will send plants of greater value. If not you will receive a refund check with your order.
Cancellations
Orders cancelled six weeks before the shipping date will be refunded with a 10% handling charge. Orders cancelled less than six weeks before the shipping date will be refunded with a 50% handling fee.
International Orders
We have very limited shipping of plants outside the U.S. at present. Please contact us directly via phone or email to inquire. Shipping charges and phytosanitary inspection fees vary by region and we need to confirm that we can meet your local requirements. (831) 722-9952 or kevin@cgdahlias.com
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